Privacy Policy Overview
Your privacy matters and your data is protected with care
Information We Collect
We collect your information to improve our services and ensure you receive relevant, up-to-date guides. Data may include contact details, usage statistics, and preferences submitted via our platform.
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→Name and contact information provided by you
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→Inquiry details and communication history
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→Navigation and route preferences
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→Anonymous usage statistics for analytics
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→Feedback or survey responses you choose to provide
All information collected is handled securely according to Malaysia’s PDPA and global privacy standards.
How Your Information Is Used
We use your data to process inquiries, personalize your guide experience, and enhance platform functionality. Communication may include replies to your requests and important service updates.
Information may also be used for analytics, research, and improvements to our guides. We do not sell your personal data or use it for unsolicited marketing.
Your Privacy Rights
You may access, correct, or delete your data and can request to limit certain uses at any time, in line with legal standards and best practices.
Right to Access
Request a copy of your personal information
Right to Rectification
Ensure data we hold about you is accurate
Right to Erasure
Request removal of your personal data
Right to Portability
Request data in a commonly used format
Sharing Information
Your data may be shared with trusted providers only as required to deliver our services; these partners must comply with legal confidentiality requirements.
Information is not shared for advertising purposes outside our platform. Processing by third parties is governed by strict data security agreements.
Data Protection & Security
Security measures include encrypted storage, controlled access, and regular safeguards to keep your personal details safe on our systems.
Team members are trained in privacy best practices and data is only retained as long as necessary to serve you effectively.
Contact Us About Privacy
Address: Regus - Shah Alam, Wisma Sunway, Shah Alam, Selangor 40400 Malaysia
Phone: +60 9-403 6021
Email: content@tresolivarium.sbs