Privacy Policy Overview

Your privacy matters and your data is protected with care

This policy is effective as of January 10, 2026. Please review for updates.

Information We Collect

We collect your information to improve our services and ensure you receive relevant, up-to-date guides. Data may include contact details, usage statistics, and preferences submitted via our platform.

  • Name and contact information provided by you
  • Inquiry details and communication history
  • Navigation and route preferences
  • Anonymous usage statistics for analytics
  • Feedback or survey responses you choose to provide

All information collected is handled securely according to Malaysia’s PDPA and global privacy standards.

How Your Information Is Used

We use your data to process inquiries, personalize your guide experience, and enhance platform functionality. Communication may include replies to your requests and important service updates.

Information may also be used for analytics, research, and improvements to our guides. We do not sell your personal data or use it for unsolicited marketing.

Your Privacy Rights

You may access, correct, or delete your data and can request to limit certain uses at any time, in line with legal standards and best practices.

Right to Access

Request a copy of your personal information

Right to Rectification

Ensure data we hold about you is accurate

Right to Erasure

Request removal of your personal data

Right to Portability

Request data in a commonly used format

Sharing Information

Your data may be shared with trusted providers only as required to deliver our services; these partners must comply with legal confidentiality requirements.

Information is not shared for advertising purposes outside our platform. Processing by third parties is governed by strict data security agreements.

Data Protection & Security

Security measures include encrypted storage, controlled access, and regular safeguards to keep your personal details safe on our systems.

Team members are trained in privacy best practices and data is only retained as long as necessary to serve you effectively.

Contact Us About Privacy

Reach out with privacy requests or concerns
Address: Regus - Shah Alam, Wisma Sunway, Shah Alam, Selangor 40400 Malaysia
Phone: +60 9-403 6021
Email: content@tresolivarium.sbs